Effective date: June 26, 2026
This Privacy Policy explains how Burnes Roofing Company, LLC (“Burnes Roofing,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit burnesroofing.com, contact us, request an estimate, or opt in to receive text messages from us. By using our website or providing your information, you agree to the practices described in this policy.
1. Information We Collect
We collect information you give us directly and information collected automatically when you use our site.
- Information you provide: your name, phone number, email address, property address, and details about your roofing needs when you submit a form, request a free inspection or estimate, or contact us by phone or email.
- SMS consent information: if you opt in to text messages, we record your consent, your mobile number, and the date and source of that consent.
- Information collected automatically: IP address, browser type, device information, pages viewed, and similar usage data collected through cookies and analytics tools.
2. How We Use Your Information
- Respond to your questions and requests.
- Schedule and provide free inspections, estimates, and roofing services.
- Send you service related messages, such as appointment confirmations and project updates.
- Send you promotional messages about offers and seasonal reminders, only if you have given consent.
- Operate, maintain, and improve our website and marketing.
- Meet legal, tax, and safety obligations.
3. SMS / Text Messaging Program
If you provide your mobile number and check a consent box on one of our forms, you agree to receive text messages from Burnes Roofing Company, LLC related to your inquiry, your project, and, where you have consented, occasional promotions.
- Message types: transactional messages (such as appointment and estimate coordination and project updates) and, with your consent, promotional or marketing messages.
- Message frequency may vary.
- Message & data rates may apply.
- Opt out at any time: Reply STOP to opt out. Reply HELP for help.
- You can also reach us at 407-446-9290 or burnesroofing@gmail.com with any questions about our messaging program.
No sharing of mobile or SMS data. Text messaging originator opt-in data and consent will not be shared with any third parties. Mobile information, phone numbers, and SMS opt-in consent are never sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. This information is excluded from any other data sharing described in this policy.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our site, understand how it is used, and measure our advertising. These include:
- Essential cookies that make the site function.
- Analytics tools such as Google Analytics, which help us understand site traffic.
- Advertising tools such as the Meta (Facebook and Instagram) Pixel, which help us measure and improve our ads. These tools may set their own cookies subject to their own privacy policies.
You can control cookies through your browser settings. Disabling cookies may affect how the site works.
5. How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers who help us run our business, such as website hosting and analytics providers, and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our rights and safety.
As stated in Section 3, your mobile number and SMS opt-in consent data are never shared with third parties or affiliates for any purpose, and are excluded from the service provider sharing described above.
6. Data Security
We use reasonable safeguards, including SSL/TLS encryption on our website and access controls, to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
- Opt out of text messages at any time by replying STOP.
- Unsubscribe from marketing emails using the link in the email.
- Request access to, correction of, or deletion of your personal information by contacting us.
8. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect information from anyone under 18. Our SMS program is available only to individuals 18 and older.
9. Third Party Links
Our site may link to other websites we do not control. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top shows when it was last revised. Continued use of our website after changes means you accept the updated policy.
11. Contact Us
Burnes Roofing Company, LLC
1512 Arcadia St, Orlando, FL 32806
Phone: 407-446-9290
Email: burnesroofing@gmail.com